This Chrome extension is an internal tool for the staff of our companies. It is installed by our IT department on company computers only.
What it does: while a staff member takes a WhatsApp call on WhatsApp Web in Chrome, it records the call audio (both sides) and sends the recording to our company CRM over an encrypted connection. A visible "recording" label shows during every call.
What it stores: the call recording, its start and end time and the other party's number, kept in our private company storage. Nothing else on the computer or in WhatsApp is read, stored or shared.
Who can access recordings: only authorised managers and quality staff of our companies, for training, quality and security. Recordings are never sold or shared with third parties.
Questions or deletion requests: contact our IT department.